Customer Support Executive

30,000 - 40,000 /month

Digivance Solutions

Sector 30 Gurgaon, Gurgaon

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are hiring Customer Support Executive for an International Voice Process. The role involves handling customer queries from international clients and providing prompt and effective solutions while maintaining high service standards.

Key Responsibilities:

• Resolve customer queries and provide accurate information.

• Maintain professionalism and ensure high customer satisfaction.

• Accurately record customer interactions in the system.

• Follow company processes and quality standards.

Eligibility / Requirements:

Minimum 6 months in Technical Support ( Customer Service).
Excellent English communication skills required.
Comfortable working in rotational shifts.

Compensation & Benefits:

5 days working.
Rotational shifts.
Rotational weekly off.
Other perks and benefits as per company policy.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹30,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 30 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 30 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.