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Customer Support Team Leader

salary 20,000 - 30,000 /month
company-logo
job companyIndu Global Solutions
job location Sunkadakatte, Bangalore
job experience1 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Life Insurance
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Support Team Leader to join our team at Indu Global Solutions to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Team Leader job

  1. What are the eligibility criteria for this Customer Support Team Leader job?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Support Team Leader job offered by Indu Global Solutions in Sunkadakatte, Bangalore.
  2. What salary is offered for this Customer Support Team Leader job?
    Ans : The salary for this Customer Support Team Leader job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sunkadakatte, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Support Team Leader job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Team Leader job is located in Sunkadakatte, Bangalore.
  8. Why should you apply for this Customer Support Team Leader job?
    Ans : This Customer Support Team Leader job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Navya

Interview Address

No. 11/1, GM Complex, Sunkadakatte, Bangalore
Posted 16 hours ago
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