Customer Support Team Leader

Designation: Sales Operations & Team Performance Lead

Job Summary:

Lead and manage a 15–20 member sales team, drive daily market visits, ensure accurate GPS/photo tracking, and maintain strong coordination with field staff. Monitor brand-wise reports, dealer databases, and weekly/monthly performance to maximize efficiency and market presence.

We are seeking a highly suitable candidate who is committed to long-term growth with the company, aligns closely with the job profile, maintains a positive and proactive attitude, and demonstrates exceptional communication skills to effectively engage with the team and clients.

Key Responsibilities:

Supervise and motivate the sales team to achieve targets.

Track daily field visits using mobile app GPS and photo reports.

Prepare daily brand-wise sales visit reports.

Maintain sales person–wise dealer database.

Monitor weekly/monthly visit records and performance.

Coordinate with team to resolve market challenges quickly.

Ensure strong follow-up on market visits and availability.

Requirements:

Proven sales team leadership experience.

Strong communication and persuasive phone skills.

Proficiency in sales tracking applications and reporting.

Excellent follow-up and organizational skills.

Company Site : www.hvciipl.com

Address : Plot No-97, 1st Floor, Om Square, Near Ishwar Farm, BRTS Canal Road, Bhatar, Althan, Surat, Gujarat, India, 395017

Gender & Timing : Male 10 to 7:30 PM & Female :10 to 7PM

Salary : 15k to 18k on hand

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be All Education levels and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Hp Telecom India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 5 Customer Support Team Leader at Hp Telecom India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has Day Shift.