We are looking for a Customer Support Executive to join our team at Zimaxx Tech Solutions Private Limited. The role offers ₹10,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Safety. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Collaborate with team members to escalate and address more complex concerns.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.