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Customer Support Executive

salary 10,000 - 20,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Sector V - Salt Lake, Kolkata
job experience6 - 36 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description


Location: Salt Lake, Sector 5, Kolkata

💼 Job Type: Full-Time & Part-Time

⏱️ Shift: Rotational

📅 Working Days: 6 Days | 1 Rotational Week Off

💼 JOB RESPONSIBILITIES:

Handle customer queries through Voice & Chat Support

Resolve customer complaints and provide appropriate solutions

Maintain professional communication with customers

Escalate complex issues to the concerned team

Update and maintain customer records

Follow company guidelines and meet performance targets

👤 ELIGIBILITY

Minimum 12th Pass

Freshers & experienced candidates can apply

Good English communication skills

Basic computer knowledge

Customer-service-oriented attitude

Comfortable working in rotational shifts

💰 SALARY

Full-Time: Up to ₹20,000 CTC

Salary may vary based on experience, communication skills and process.

🎁 BENEFITS

🚕 Drop facility available for eligible shifts/processes

📈 Growth opportunities

⚡ Immediate joining preferred

📩 APPLY NOW

HR Alisha

📞 8240841211

📌 Share your updated CV on WhatsApp to apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

  1. What qualifications and experience are required for this Customer Support Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector V - Salt Lake, Kolkata.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Alisha Dash

Interview Address

Sector V - Salt Lake, Sector V - Salt Lake, Kolkata
Posted 7 hours ago
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