Customer Support Executive

12,000 - 18,000 /month

Vk Venture Private Limited

Sector-30 Vashi, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities

Handle customer queries via chat process in a timely and professional manner.
Manage inbound and outbound calls for customer support and follow-ups.
Address and resolve customer escalations on calls effectively.
Provide accurate information about products, services, and processes.
Maintain proper records of customer interactions and updates.
Coordinate with internal teams for issue resolution.
Ensure customer satisfaction by providing prompt and quality support.

Required Skills

Good communication skills (written & verbal)
Ability to handle customer escalations professionally
Basic computer knowledge and typing skills
Problem-solving and multitasking abilities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-30 Vashi, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector-30 Vashi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 18000

Regional Languages

Hindi

Contact Person

Asiya Sameja

Interview Address

VK Venture Private Limited, B-103/104, 1st floor, Tower no.1, International Infotech Park, Above Vashi Railway Station, Vashi, Navi Mumbai- 400703, Sector-30 Vashi, Mumbai

Posted 6 hours ago