A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 18,000 /month
Vk Venture Private Limited
Sector-30 Vashi, Navi Mumbai
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
Handle customer queries via chat process in a timely and professional manner.
Manage inbound and outbound calls for customer support and follow-ups.
Address and resolve customer escalations on calls effectively.
Provide accurate information about products, services, and processes.
Maintain proper records of customer interactions and updates.
Coordinate with internal teams for issue resolution.
Ensure customer satisfaction by providing prompt and quality support.
Required Skills
Good communication skills (written & verbal)
Ability to handle customer escalations professionally
Basic computer knowledge and typing skills
Problem-solving and multitasking abilities
