Customer Support Executive

35,000 - 38,000 /month

Victa Earlyjobs Technologies Private Limited

Malad (West), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

Job Description & Prerequisites:

Education & Experience: Graduate/Undergraduate with minimum 6 months of experience
Language Skills: Excellent verbal communication in English
Working Days: 5 days working with 2 rotational week-offs
Shift: US Shift (9 hours rotational)

Selection Process:

HR Round
SHL Bundle Test & Typing Test (25 WPM, 90% accuracy required)
Rec Operations Round
Operations Round

Compensation:

6 months experience: INR 5,03,500 CTC per annum
1 year experience: INR 5,19,300 CTC per annum
2+ years experience: INR 5,46,300 CTC per annum

Age:18 to 35

Skills & Requirements

Required Skills

Excellent verbal communication in English

Minimum 6 months of customer service/customer support experience

Good typing speed of 25 WPM with 90% accuracy

Basic computer knowledge and system navigation skills

Comfortable working in rotational US shifts

Preferred Skills

Experience in Payment Gateway, Banking, Fintech, or E-commerce process

Prior experience in international voice process

Good interpersonal and listening skills

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹38,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Malad (West), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹35,000-₹38,000 per month. This is a Full Time job and has 10 openings.