Customer Support Executive

We are looking for dedicated and energetic candidates for inbound customer support processes. The role involves handling customer queries, providing resolutions, and ensuring a smooth customer experience over calls.

Candidates should be comfortable communicating in English and Malayalam and must be willing to work from the office in Bangalore.

Roles & Responsibilities:

• Handle inbound customer calls professionally

• Resolve customer queries and provide accurate information

• Maintain positive customer interactions and satisfaction

• Escalate issues when required

• Follow company communication and service standards

• Maintain proper records of customer interactions

Required Skills:

• Good communication skills in English and Malayalam

• Basic computer knowledge

• Problem-solving and customer handling skills

• Ability to work in a fast-paced environment

• Positive attitude and willingness to learn

Eligibility Criteria:

• Graduation required

• Freshers and experienced candidates can apply

• Immediate joiners preferred

Perks & Benefits :

• Immediate joining opportunity

• Career growth opportunities

• Professional work environment

• Multiple process opportunities based on language and qualification

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.