Key Responsibilities
Handle outbound customer calls professionally.
Provide accurate information and effective resolutions
Maintain proper call documentation and CRM updates
Adhere to quality, compliance, and process guidelines.
Ensure customer satisfaction and positive experience Meet daily productivity and quality KPIs
Eligibility Criteria
Graduate Freshers are eligible OR Non-Graduates with minimum 1 year of customer service experience
Fluent verbal communication in Hindi & English Mandatory proficiency in any ONE regional language (Kannada / Tamil / Telugu)
Basic computer knowledge and typing skills Willingness to work from office (HSR Layout location)