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Customer Support Executive

salary 15,000 - 25,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location BTM Layout, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Roles & Responsibilities

  • Respond to customer inquiries and provide clear, accurate, and timely solutions.

  • Assist customers with service-related concerns, technical issues, and basic troubleshooting.

  • Provide information and support regarding prepaid and postpaid services.

  • Understand customer requirements and guide them with suitable solutions.

  • Ensure professional, polite, and customer-friendly communication throughout every interaction.

  • Communicate confidently in English to understand customer concerns and explain solutions effectively.

  • Identify customer issues and take appropriate steps to resolve them efficiently.

  • Follow standard operating procedures, company policies, and service quality guidelines.

  • Maintain accurate records of customer interactions and issue resolutions.

  • Coordinate with relevant departments to address unresolved customer concerns.

  • Ensure a positive customer experience by providing reliable and consistent support.

  • Focus on customer satisfaction, service quality, and timely issue resolution.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in BTM Layout, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Kannada, Hindi

English Proficiency

Yes

Contact Person

Prakshi Rathore

Interview Address

BTM layout, BTM Layout, Bangalore
Posted 10 days ago
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