Customer Support Executive

25,000 - 45,000 /month

Victa Earlyjobs Technologies Private Limited

Brookefield, Bangalore

2 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Key Responsibilities

• Make outbound calls to potential customers to promote and sell two-wheeler loan product

• Explain loan features, eligibility criteria, documentation requirements, interest rates, and repayment term

• Follow up with leads to ensure timely conversion and loan disbursemen

• Stay updated on loan policies, product features, and market trend

• Coordinate with field sales teams, dealer partners, and backend operations for successful lead closure

• Achieve daily, weekly, and monthly sales target

• Maintain accurate customer records and update CRM systems regularl

• Handle customer queries, objections, and escalations professionall

What We’re Looking For

• Minimum 2 years of telesales experience in two-wheeler loans or personal loan

• Strong communication and convincing skills in any two of the following languages: English, Kannada, Telug

• Hindi proficiency will be an added advantag

• Customer-focused mindset with good problem-solving abilitie

• Hands-on experience with CRM tools and MS Offic

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹45,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Brookefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.