Customer Support Executive

• Respond promptly to customer inquiries via phone, email, chat, or social media.

• Handle complaints and provide appropriate solutions within set time limits.

• Follow up to ensure issues are resolved to the customer's satisfaction.

• Maintain detailed records of customer interactions and transactions.

• Escalate complex issues to higher-level support or relevant departments.

• Stay updated with product knowledge and company policies.

• Educate customers on product features, services, and best practices.

• Collect customer feedback and report common issues to relevant teams.

• Meet or exceed customer service metrics (e.g., response time, CSAT).

• Follow company procedures and adhere to data privacy regulations.

• Support team goals and contribute to a positive team environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VIBRANT TECH SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 89 Customer Support Executive at VIBRANT TECH SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.