BPO Non Voice Process Executive

We are looking for enthusiastic and customer-focused individuals for our Domestic Voice Process team. The ideal candidate should have good command over English and at least one regional language to handle customer queries and resolve issues efficiently via phone calls.

Key Responsibilities:

• Handle inbound and outbound calls related to customer inquiries, complaints, and service requests.

• Provide accurate information and resolve customer issues in a timely and professional manner.

• Maintain call logs and update customer interaction records in the system.

• Escalate unresolved queries to the appropriate department as needed.

• Follow communication scripts and adhere to company policies and procedures.

• Meet daily/weekly/monthly call targets and quality benchmarks.

Required Skills & Qualifications:

• Minimum qualification: 10+2 / Diploma / Graduate in any discipline.

• Good communication skills in English and any one regional language.

• Ability to handle calls politely and patiently.

• Basic computer knowledge and typing skills.

• Prior experience in a voice process or call center is an added advantage.

• Freshers with good communication skills are welcome.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Non Voice Process Executive job

1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Omshara Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Non Voice Process Executive role?
   Ans: There is an immediate opening of 50 BPO Non Voice Process Executive at Omshara Infotech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job has Rotational Shift.