Customer Support Executive

15,000 - 20,000 /month

Varunya Hospitality Private Limited

Andheri (East), Mumbai

6 - 72 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: Stock Market / Mutual Funds

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

existing customers before their insurance policies expire through calls, emails, or messages.
Remind customers about policy renewal due dates and explain renewal benefits.
Provide renewal quotations and assist customers in selecting suitable renewal options.
Address customer queries regarding policy coverage, premiums, claims, and endorsements.
Follow up with customers to ensure timely policy renewals.
Achieve monthly renewal and customer retention targets.
Maintain accurate customer records and update the CRM system.
Coordinate with underwriting, operations, and finance teams for smooth policy issuance and renewals.
Ensure all renewals comply with company policies and regulatory guidelines.
Identify opportunities for cross-selling or upselling additional insurance products where appropriate.
Resolve customer concerns professionally to improve retention and customer satisfacation

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Customer Support Executive job offered by Varunya Hospitality Private Limited in Andheri (East), Mumbai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Andheri (East), Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.