Customer Support Executive

14,000 - 19,000 /month*

The Hidden Hour

Saket, Delhi

₹2,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

3 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Booking Management: Attending incoming calls from customers and successfully managing booking slots for various games.

Query Resolution: Providing accurate information to customers regarding game rules, timings, and ticket pricing.

Customer Support: Resolving customer issues or handling booking modifications via calls and chat.

Data Record Maintenance: Entering booking data and customer information accurately into the computer/booking software.

Team Coordination: Keeping the on-ground operations team updated regarding the status of all bookings.

Candidate Profile:

Education: Minimum 12th Pass or Graduate in any stream.

Skills: Good command over Hindi and English (Spoken).

Technical: Basic knowledge of MS Excel and computer operations.

Experience: Freshers are welcome; 0-2 years of experience in telecalling or reservations is a plus.

Traits: Energetic, polite, and capable of multitasking in a fast-paced environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹19,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Saket, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹19,000 per month. This is a Full Time opportunity and has 3 openings available.