Call Center Executive

15,000 - 25,000 /month

Cih Holiday Private Limited

Kalkaji, Delhi

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at CIH HOLIDAY . The role offers ₹ 15,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Call Center Executive job

What qualifications and experience are required for this Call Center Executive position?
Ans : Candidates should have All Education levels with 1-5 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Call Center Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalkaji, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What are the key responsibilities of this Call Center Executive job?
Ans : As a Call Center Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Center Executive job is located in Kalkaji, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-5 years of experience is ideal for this Call Center Executive job.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.