What skills and experience do you need for this Customer Support Executive job?

To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.

How much can you earn in this position?

You can earn between ₹18,000-₹22,000 per month in this Customer Support Executive position.

What shift and timings does this job follow?

This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Thigalarapalya, Bangalore.

How many openings are available for this position?

There are 50 openings available for this position.

Is this job open for all genders?

Yes, this Customer Support Executive job is open for both male and female candidates.

What work will you do in this role?

As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.

Where is this job located?

This Customer Support Executive job is located in Thigalarapalya, Bangalore.

What kind of candidate is ideal for this job?

A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.

Why should you apply for this Customer Support Executive job?

This Customer Support Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.

Customer Support Executive

18,000 - 22,000 /month

Teleperformance

Thigalarapalya, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Malayalam, Tamil

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

ob Overview:

We are hiring Virtual Relationship Managers (VRMs) to manage customer relationships through digital channels. The role involves engaging with customers, understanding their financial needs, and promoting relevant banking products while ensuring a seamless customer experience. This is an excellent opportunity for fresh graduates looking to start a career in banking sales.

Key Responsibilities:

Customer Engagement:

Connect with assigned customers as per defined contact policies

Deliver a high-quality digital banking experience

Understand customer requirements and recommend suitable products

Handle inbound/outbound calls as per quality standards

Resolve customer queries within defined timelines

Promote digital banking services for enhanced customer convenience

Maintain accurate records of customer interactions in CRM systems

Address and resolve customer complaints effectively

Build long-term customer relationships

Ensure customer retention and minimize attrition

Sales & Portfolio Management:

Achieve assigned sales and portfolio targets

Cross-sell and up-sell banking products (TPP, Assets, Cards, etc.)

Profile customers to identify sales opportunities

Ensure eligibility and compliance before offering products

Monitor key account activities and report as required

Process customer requests and transactions accurately

Process & Compliance:

Maintain proper documentation of all customer interactions

Adhere to banking policies, regulatory norms, and internal guidelines

Ensure timely updates in CRM and reporting systems

Eligibility Criteria:

Qualification: Graduate (any stream except B.Tech/BE)

Experience: Freshers can apply (0–1 year experience preferred)

Key Skills Required:

Basic knowledge of banking and financial products

Strong verbal and written communication skills

Customer-focused approach

Sales and persuasion abilities

Basic computer and CRM knowledge

Ability to build and maintain customer relationships

Language Requirement:

Fluent English (mandatory)

Proficiency in any one: Hindi / Tamil / Malayalam / Kannada

Skills & Requirements

Required Skills

Communication

Preferred Skills

Telesales Experience

Experience

0 - 3 years

Education

Graduation (10 + 2 + 3)

Age Range

18 - 30 years

Languages Required

English, Tamil, Kannada, Hindi, Malayalam

SEO Keywords

Virtual Relationship Manager

VRM jobs

Remote Relationship Manager

Digital Relationship Manager

Banking Relationship Manager

Client Relationship Manager banking

Virtual Banking Sales

Financial Services Relationship Manager

Customer Engagement Specialist banking

Remote Banking Sales

Portfolio Management jobs banking

Banking Sales Executive virtual

Cross-selling banking products job

Digital Banking services sales

Client Retention Specialist banking

CRM experience jobs banking

Virtual financial advisor

Online Relationship Manager

Relationship Manager openings banking

Banking jobs remote

Compensation

Salary Range

₹ 18,000 - 22,000

per monthly

Shift Timings

Day Shifts

Company Details

Company Name

Teleperformance Global Services Private Limited

Address

Prestige Shantiniketan, Thigalarapalya

Krishnarajapura

Bengaluru

PIN: 560067

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thigalarapalya, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Thigalarapalya, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.