A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
23,000 - 33,000 /month
Poonam It Consulting Services Private Limited
ITPL, Bangalore
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Job Description – Customer Support Executive
Company: Poonam IT Consulting Services Private Limited
Role: Customer Support Executive
Salary: ₹23,000 – ₹33,000 per month
Experience: 0–3 Years
Qualification: Graduate
Work Schedule: 5 Days Working
Shift: Day Shift
Weekly Off: 1 Fixed Sunday Off + 1 Rotational Weekly Off
Language Requirements: Good verbal communication skills in Hindi and English are mandatory.
8123616504
Key Responsibilities
Handle customer calls professionally and efficiently.
Address customer queries, complaints, and concerns.
Maintain accurate records of customer interactions and follow-ups.
Provide timely solutions and relevant information to customers.
Coordinate with internal teams to resolve escalated issues.
Achieve performance targets related to call handling, customer satisfaction, and issue resolution.
Job Requirements
Graduate in any stream.
0–3 years of experience in customer support/BPO.
Good verbal communication skills in both Hindi and English.
Strong communication and problem-solving abilities.
Customer-focused approach with the ability to handle queries and complaints.
Willingness to work in a day shift with a 5-day working schedule.
Interested candidates can apply now!
8123616504
