Customer Support Executive

21,000 - 27,000 /month

Teleperformance

Kadubeesanahalli, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are hiring for the E-Commerce Back Office & Voice Process team. This blended role combines direct customer support with backend administrative management.

Key Responsibilities

Voice Support: Handle inbound and outbound customer calls to resolve queries regarding order tracking, shipping delays, refunds, and product details.
Back Office Operations: Maintain accurate digital records, verify data, correct system errors, and log all communication details into the CRM system.
Team Coordination: Work alongside the logistics and internal teams to quickly resolve escalations and complex delivery issues.

Requirements & Skills

Education: Must be a Graduate in any stream.
Language: Fluent Hindi (excellent verbal skills) + Conversational English is mandatory.
Technical Skills: Good typing speed (Minimum 30 WPM with 85% accuracy)
Salary: ₹22,000 to ₹26,500 CTC per month (depending on experience level and assessments)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadubeesanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Kadubeesanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹21,000-₹27,000 per month. This is a Full Time opportunity and has 30 openings available.