Customer Support Executive

Job Title: Customer Service Executive (BFSI Domain Preferred)
Location: Gurgaon, India
Experience Required: Minimum 1 Year
Industry: BFSI (preferred) / BPO / Customer Service
Employment Type: Full-time

Job Summary:

We are actively seeking dynamic and customer-focused professionals with a minimum of 1 year of relevant experience, preferably within the BFSI (Banking, Financial Services, and Insurance) domain. The ideal candidate should be ready to attend a virtual interview today and join the office as early as tomorrow, if shortlisted.

Key Responsibilities:

• Handle customer queries and complaints effectively through voice, email, or chat support.

• Provide accurate information regarding products and services in a professional manner.

• Resolve issues within agreed timelines while ensuring customer satisfaction.

• Maintain records of customer interactions and transactions.

• Escalate unresolved issues to the appropriate internal teams as needed.

• Ensure adherence to company policies and quality standards.

Eligibility Criteria:

• Experience: Minimum 1 year of relevant experience in customer service or a similar role.

  • Preference will be given to candidates from the BFSI sector.

• Education: Graduate or Undergraduate (from a recognized institution).

• Location Preference: Candidates must be located in or willing to relocate to Gurgaon.

• Availability: Must be available for a virtual interview today and willing to join the office from tomorrow, if selected.

Compensation:

There is no fixed salary bracket for this role. A decent hike will be provided on the candidate’s last drawn salary, in line with experience and performance in the selection process.

Why Join Us?

• Opportunity to work with a growing team in a reputed organization.

• Competitive salary based on last drawn compensation.

• Fast-track joining process with immediate start.

• Exposure to the BFSI domain and a chance to grow within the industry.

How to Apply:

Interested candidates who meet the eligibility criteria and are available for a virtual interview today are encouraged to apply immediately.

For further queries or clarifications, feel free to reach out to us. We're happy to assist you.
call @ 9711322872

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Skillroom India.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at Skillroom India
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.