International Voice Process

We are looking for aCustomer Care Executive (Voice Process) to join our team [••Piezel Infotech LLP••]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to US Restaurant (Pizza) Order-Taking,  Customer Service (Voice). The role offers ₹26000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Salary & Benefits:

• Salary up to ₹35,000 (in-hand)

• Weekly incentives

• PF & Health Insurance

• ₹2,000 monthly meal allowance

• 6 days working

• Shift Timings: 1:30 AM to 10:30 AM – Can be rotational however it depends on the management as per the requirements

• Both side cabs (Gurgaon, South Delhi, West Delhi)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹26000 - ₹40000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., PIEZEL INFOTECH LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 20 International Voice Process at PIEZEL INFOTECH LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Rotational Shift.