Customer Service Representative

salary 24,000 - 52,000 /month*
company-logo
job companyIndigo
job location Sector 21 Gurgaon, Gurgaon
incentive₹15,000 incentives included
job experience1 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a customer service representative to join our team Grit consulting to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 24k-37k and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduation and Experience Range 1-6 years. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days during the Shift Type-rotational international shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Service Representative job

  1. What is the eligibility criteria to apply for this Customer Service Representative job?
    Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹24000 - ₹52000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Customer Service Representative job?
    Ans: This Customer Service Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Service Representative job?
    Ans: No, there is no fee applicable for applying this Customer Service Representative job and during the employment with the company, i.e., INDIGO.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Service Representative role?
    Ans: There is an immediate opening of 30 Customer Service Representative at INDIGO
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Service Representative job?
    Ans: This Customer Service Representative job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 24000 - ₹ 52000

English Proficiency

Yes

Contact Person

Rajeev Bubber
Posted 5 hours ago
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