Customer Support Executive

16,500 - 37,500 /month

Shreeji Electro Power Private Limited

Vashi, Mumbai

Freshers in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team at Shreeji Electro Power Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹16500 - ₹37500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,500-₹37,500 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vashi, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,500-₹37,500 per month. This is a Both job and has 10 openings.