Job Description – Customer Service Representative (CSR)
CV: 75748 61560
Eligibility
• Minimum 10th / 12th Pass or Graduate
Key Responsibilities
• Assist customers and deliver excellent customer service
• Explain and demonstrate games to customers clearly and confidently
• Handle cashiering, billing, and payment transactions accurately
• Ensure a pleasant and engaging customer experience at all times
Working Hours & Schedule
• 9-hour shift per day
• 1 weekly off
• Public holidays and weekends are working days
Shift Timings
Male (Rotational Shifts):
• 1:00 PM – 10:00 PM
• 2:00 PM – 11:00 PM
• 3:00 PM – 12:00 AM
• 4:00 PM – 1:00 AM
Important: Candidates must be available for all shifts during the first 15 days of joining.
Benefits (After Probation)
• Performance-based incentives
• 24 days of paid leave per year
• Double pay on public holidays
• Child education benefit
Requirements
• Must strictly follow grooming and uniform standards
• Comfortable with rotational shifts and standi