International Voice Process

20,000 - 23,000 /month

Lyros Technologies Private Limited

Cyber Towers, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for a International Voice Process to join our team at Lyros Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹20000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹23,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cyber Towers, Hyderabad.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
Where is this job located?
Ans : This International Voice Process job is located in Cyber Towers, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹20,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.