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Customer Support Executive

salary 15,000 - 23,000 /month*
company-logo
job companyShaadi Dot Com
job location Salt Lake, Kolkata
incentive₹5,000 incentives included
job experience1 - 6 years Experience in Customer Support / TeleCaller
Replies in 24hrs
8 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Bengali
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

Job description

Join Our Revenue Powerhouse Market Development Team

The Market Development team is where the action is! From Renewals and High Value Memberships (HVM) to Hubs and Retail Centres, this team drives our business forward every single day. We may be spread across cities and towns, but we're united by one shared goal: "Aaj ka sale kya hai?"

Role: Product Advisor HVM If you love connecting with people, enjoy a good challenge, and have a knack for closing the deal this is your playground! As a Product Advisor, you'll be the voice of our brand, converting conversations into paid memberships and ensuring every customer feels heard, valued, and wowed!

What Youll Do

  • Call existing members to introduce and pitch premium membership plans

  • Hit daily targets on talk time, number of calls, and revenue

  • Build rapport and trust with members to encourage repeat business

  • Track conversions and ensure top-notch follow-ups

  • Participate in regular performance reviews and upskilling sessions

What You Bring to the Table

  • 6 months+ experience in telesales, outbound calling, or direct sales

  • Clear communication skills in English and any one or more Indian languages

  • Confident, articulate speech with natural clarity

  • Smart selling approach – consultative, persuasive & always customer-first

  • Resilience & ownership – you take targets seriously and success personally

Why You’ll Love It Here

  • Fast-paced, growth-focused environment

  • Transparent performance-led culture

  • Celebrations, incentives, and recognition that truly reward effort

  • A team that supports, learns, and wins together

Want to be part of something exciting and impactful? Location doesn’t matter—mindset does. Come, own your numbers. Let’s make every call count.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Shaadi Dot Com.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 8 Customer Support Executive at Shaadi Dot Com
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF

Skills Required

Domestic Calling, Query Resolution, Client hanndling, client management, Telecalling, Customer service, Customer support, Outbound calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Regional Languages

Bengali

English Proficiency

Yes

Contact Person

Manish yadav

Interview Address

Asyst Park , 6th floor,37, 1, GN Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091, Salt Lake, Kolkata
Posted 11 hours ago
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