MIS Executive

18,000 - 24,000 /month*

Fastinfo Legal Services Private Limited

Sector V - Salt Lake, Kolkata

₹2,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a MIS Executive to join our team at Fastinfo Legal Services Private Limited. The role offers ₹18000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:
1. Manage incoming and outgoing calls report daily and hourly basis.
2. Knowledge about PPT
3. strong expertise in Excel, Advance Excel, VLOOKUP, HLOOKUP.
4. Offer timely and relevant solutions to resolve Executives issues.
5. Collaborate with team members to escalate and address more complex concerns.
6.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this MIS Executive job

What is the eligibility criteria to apply for this MIS Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹24000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this MIS Executive job?
Ans: This MIS Executive job will have 6 working days.
Are there any charges applicable while applying or joining this MIS Executive job?
Ans: No, there is no fee applicable for applying this MIS Executive job and during the employment with the company, i.e., Fastinfo Legal Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this MIS Executive role?
Ans: There is an immediate opening of 10 MIS Executive at Fastinfo Legal Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this MIS Executive job?
Ans: This MIS Executive job has Rotational Shift.