Customer Support Executive

7,000 - 18,000 /month

Rymo Technologies Private Limited

Jui Nagar, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Company: Rymo Technologies Pvt. Ltd.

Job Title: Support Coordinator Executive (NO TELECALLER JOB)

Experience: 1 to 3 years (freshers can also apply)
Budget: 7k for Intern, upto 20k for experienced
Location: 4th Floor, 420, Tesla Raheja Industrial Building 1, Trans Thane Creek Industrial Area, Juinagar, Navi Mumbai, Thane, Maharashtra, 400705, Juinagar, Navi Mumbai
Industry: Robotic Medical Equipment

About Rymo: Rymo Technology is building robotic solutions that help stroke survivors and individuals with movement impairments regain physical independence. We combine healthcare, robotics and gamification to deliver real-world clinical impact. As we scale globally, we’re building strong teams and systems to support rapid growth across functions.

About the Role: We are looking for a proactive and detail-oriented Support Coordinator executive to join our Customer Support team. The candidate will assist in managing support operations, coordinating service activities, maintaining records, and ensuring smooth communication between customers, field engineers, and internalteams. This role provides excellent exposure to customer support, service coordination, inventory management, and operational processes.

Key Responsibilities:
• Coordinate and track customer support tickets to ensure timely resolution.
• Assist in managing internal machine servicing and maintenance schedules.
• Maintain inventory records of spare parts, tools, and service-related materials.
• Prepare and update service reports, documentation, and operational records.
• Coordinate with field engineers for service visits, installations, and issue resolution. • Communicate with customers regarding service requests, updates, and follow-ups. • Provide administrative support to the Customer Support team.
• Manage and organize data using MS Excel, Word, and other MSOffice applications. • Ensure accurate record-keeping and timely reporting of service activities.
• Support process improvements and daily operational activities.

Qualification: Diploma in Mechanical Engineering. Freshers or candidates seeking internship opportunities are welcome to apply.
MS Office Proficiency : Strong working knowledge of MS Excel, Word, PowerPoint, and Outlook.
How to Apply: Email your resume and cover letter to careers@rymo.in with the subject “Customer Support Executive”; Contact no : +91- 8104484426.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹7,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jui Nagar, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-3 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Jui Nagar, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹7,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.