Customer Support Executive

18,000 - 22,000 /month

Radical Minds

Bommanahalli, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Graduate and above

All genders

6 days working | Day Shift

Job Description

Join a rapidly growing team handling premium voice processes for top-tier wellness, skincare, and healthcare brands. We are currently hiring for two major campaigns based on your experience and language skills for Customer Support Executive role:

Oliva Process: Premium cosmetology, skincare, and haircare lead conversion campaign.
Traya Process: Premium hair wellness and product support campaign (via Radical Minds).

Job Description & Responsibilities

Customer Engagement: Handle inbound and outbound calls regarding advanced skin, hair treatments, or wellness products.
Lead Conversion & Booking: Guide prospective customers, resolve queries, and book walk-in clinic appointments or product sales.
Customer Support: Handle customer complaints, provide product information, and ensure proper issue resolution.
Data Management: Accurately update and log customer details into the CRM system for proper lead closures.

🎯 Job Requirement Criteria

Criteria Oliva Process Traya Process
Education: 12th Pass or Any GraduateGraduate preferred (Undergraduates with 1+ year BPO voice experience can apply)
Experience: Freshers to 2 yearsFreshers to 5 years
Mandatory Languages Fluent English + Hindi AND (Bengali, Marathi, or Gujarati) Fluent English + Hindi AND (Kannada, Tamil, or Telugu)

Salary Structure (Take-Home)

Oliva Process:

Freshers (0–3 Months Exp): ₹20,000 per month
Experienced (1+ Years Exp): ₹22,000 per month

Traya Process:

Flat Range: ₹18,000 - ₹20,000 per month (depending on interview performance & experience)

Job Overview & Shift Details

Work Mode: Work from Office (WFO)
Job Location: Bangalore
Shift (Oliva): Rotational shifts with 6 days working and rotational week-offs.
Shift (Traya): General Day Shift.

Prior experience in sales, telecalling, or banking customer service is a major plus!

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Bommanahalli, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 50 openings.