A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 20,500 /month
Prolific Hr Consultants India Limited
Chinar Park, Kolkata
6+ months Experience in Customer Support / TeleCaller
Full Time
We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions — all while ensuring a professional and positive customer experience.
Key Responsibilities:
• Handle incoming and outgoing calls in a polite and professional manner.
• Resolve customer queries and complaints efficiently with a problem-solving approach.
• Log and track customer interactions and follow up where necessary.
• Meet key performance targets including call handling time, resolution rate, and customer satisfaction.
Requirements:
• Qualification: Minimum 12th Pass / Graduate (any stream).
• Good communication skills in Hindi and English.
• Basic computer knowledge. • Freshers can't apply can apply.
• Must be comfortable with work from office setup.
Salary & Benefits:
💰 Salary: Up to ₹16,000 in hand (based on interview performance)
🕒 Training: 7 days (Paid)
📍 Location: Chinarpark, near Atghara Checkpost, Kolkata
Interview Details:📍 Venue: D•D• Office, Chinarpark
Contact for Interview: HR – Milan📞 6291197911
High Demand
