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Customer Support Executive

salary 15,000 - 32,000 /month
company-logo
job companyParamount Health Services And Insurance Tpa Private Limited
job location Marol, Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Job description

Job Title-Customer Relationship Management

Job Type-Full Time


Role & responsibilities :

Solving Insured queries related to claims and other concerns through Calls and Emails.

Assistance provided to Insured to apply for claims reimbursement as per applicable Terms & Conditions;

Grievance resolution having worked with the claims operations team; Tracking claims file a submit reports;

Have periodic review meetings with corporates and brokers.

Maintain accurate records of customer interactions, updates, and resolutions.

Collaborate with internal teams to ensure seamless coordination and delivery of services.

Utilize strong query resolution skills to resolve complex customer issues efficiently.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Paramount Health Services And Insurance Tpa Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 2 Customer Support Executive at Paramount Health Services And Insurance Tpa Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Query Resolution, Advance Excel, Email Writing

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 32000

English Proficiency

No

Contact Person

Sanika

Interview Address

401/402, Sumer Plaza 4th Floor, Marol Maroshi Road
Posted 5 days ago
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