Customer Support Executive

15,000 - 32,000 /month

Paramount Health Services And Insurance Tpa Private Limited

Marol, Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job description

Job Title-Customer Relationship Management

Job Type-Full Time

Role & responsibilities :

Solving Insured queries related to claims and other concerns through Calls and Emails.

Assistance provided to Insured to apply for claims reimbursement as per applicable Terms & Conditions;

Grievance resolution having worked with the claims operations team; Tracking claims file a submit reports;

Have periodic review meetings with corporates and brokers.

Maintain accurate records of customer interactions, updates, and resolutions.

Collaborate with internal teams to ensure seamless coordination and delivery of services.

Utilize strong query resolution skills to resolve complex customer issues efficiently.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marol, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Marol, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-7 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹32,000 per month. This is a Full Time opportunity and has 2 openings available.