A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 18,000 /month
Other
Ambernath, Mumbai
6 - 48 months Experience in Customer Support / TeleCaller
Full Time
• Attend customer calls, emails, and service requests related to battery products.
• Handle warranty claims, customer complaints, and coordinate technical service support.
• Coordinate with technicians, service centers, and sales teams for timely issue resolution.
• Maintain customer records, service documentation, and prepare MIS/service reports.
• Follow up on service requests to ensure timely closure and customer satisfaction.
• Support process improvements and guide junior customer service team members.
• Ensure compliance with company service standards and maintain high-quality customer support
