Customer Support Executive

10,000 - 28,000 /month*

One Point One Solutions Limited

turbhe, Navi Mumbai

₹3,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: PF

Job Description

Customer Service Executive – Job Description (JD)

Job Title

Customer Service Executive / Customer Support Representative

Job Summary

We are looking for a customer-focused and proactive Customer Service Executive to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a professional attitude.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or social media
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and transactions
Escalate complex issues to the relevant department when necessary
Follow up with customers to ensure issue resolution and satisfaction
Provide information about products, services, and company policies
Process orders, returns, refunds, or exchanges as required
Meet customer satisfaction and response time targets
Collaborate with internal teams to improve customer experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in turbhe, Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹28,000 per month. This is a Full Time opportunity and has 25 openings available.