Customer Support Executive

10,000 - 25,000 /month

One Point One Solutions Limited

turbhe, Navi Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

Customer Service Executive – Job Description

Job Title: Customer Service Executive (CSE)

Role Summary:
Provide support to customers by answering inquiries, resolving complaints, and ensuring a positive customer experience through phone, email, chat, or in-person interactions.

Key Responsibilities:

Handle customer queries and complaints professionally.
Provide accurate information about products and services.
Resolve customer issues within the defined turnaround time.
Maintain records of customer interactions.
Escalate complex issues to the appropriate department.
Follow up with customers to ensure satisfaction.
Meet service quality and productivity targets.

Required Skills:

Excellent communication skills.
Problem-solving and conflict-resolution abilities.
Basic computer and MS Office knowledge.
Customer-focused attitude.
Ability to work in a team.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is turbhe, Mumbai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 50 openings.