Customer Support Executive

18,000 - 22,000 /month

Mswipe Technologies Private Limited

Jui Nagar, Navi Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Here’s is JD

. Hiring Alert – Merchant Experience Advisor (Relationship Manager) | Mswipe Technologies .

. Location: Juinagar

. Department: Helpdesk

. Position: Merchant Experience Advisor (Relationship Manager)

. Experience: 0–3 Years

. Industry Preference: Fintech / Banking / Payments

Job Responsibilities:

• Handle merchant queries through calls, emails & WhatsApp

• Resolve issues related to POS machines, transactions & settlements

• Conduct welcome calls and guide merchants on product usage

• Follow up on complaints and ensure timely resolution

• Educate merchants about offers and campaigns

• Promote additional services (Upselling/Cross-selling)

• Maintain records of customer interactions and resolutions

🔹 Required Skills:

• Good communication skills in English & Hindi

• Customer handling and problem-solving skills

• Ability to manage high call volumes

• Basic knowledge of POS, UPI & digital payments

• CRM/Ticketing system knowledge is an added advantage

🎓 Eligibility:

• Minimum 12th Pass

• Age below 35 years

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jui Nagar, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Jui Nagar, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, problem solving, good communication

Shift

Day

Contract Job

Salary

₹ 18000 - ₹ 22000

English Proficiency

Yes

Contact Person

Vasundhra Tiwari

Interview Address

Mswipe Technologies Pvt. Ltd. Unit #2401B, 24th Floor, A-Wing, Rupa Renaissance, D-33, Turbhe MIDC Road, Navi Mumbai 400705. | Mob: +91 (8433811112) | Helpdesk: 1800 102 2699 | Web: www.mswipe.com, Jui Nagar, Mumbai

Posted a day ago