Customer Support Executive

18,000 - 25,000 /month

Mpowerment Resources Llp

Mahape, Navi Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job description

Role & responsibilities :

We are looking for to join E-Commerce giant to our team for a calling process. The candidate will be responsible for handling customer queries, providing timely resolutions and ensuring high level of customer satisfaction:

Key Responsibities :

-Handle inbound or outbound customer calls professionally
- Resolve customer queries related to orders, payments, returns and products
-Maintain Proper records of customer satisfaction
-Provide accurate information and ensure a smooth customer experience
-Follow company guidelines and quality standards
Requirements:
-Minimum 6 months of work experience
-Good communication skills (Verbal and Written)
- Ability to handle customers politely and efficiently
Preffered skills:
- Problem solving skills
- Ability to work in a fast paced environment
- team player with a positive attitude
-Basic computer knowledge

Interview process:

HR Round
Operations round
Versant round (Level L4)
Client round
Training
On the job training

5 Working days , 2 Rotational Week off

Shift Timing: Day shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahape, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, International Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in Mahape, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.