Customer Support Executive

20,000 - 42,000 /month*

Mg Consulting Private Limited

Andheri (East), Mumbai

₹7,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Males Only

5 days working | Night Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive

📍 Location: Andheri, Sakinaka

🕒 Shift: Day / Night Shift

💼 Employment Type: Full-Time

💰 Salary: As per interview & experience + Incentives

About the Role

We are looking for a Customer Support Executive who is passionate about helping customers, resolving queries efficiently, and delivering a smooth service experience. This role involves interacting with customers through calls, chats, and emails while ensuring high levels of satisfaction and service quality.

Key Responsibilities

Handle inbound & outbound customer calls professionally

Resolve customer queries, complaints, and service requests

Provide accurate information about products/services

Maintain customer records and update CRM systems

Ensure timely follow-ups and issue resolution

Escalate complex issues to the concerned team when required

Maintain service quality and meet daily performance targets

Deliver a positive and empathetic customer experience

Required Skills & Qualifications

1–2 years of experience in customer support / BPO / call center

Excellent verbal and written communication skills

Ability to handle customers calmly and professionally

Basic computer knowledge (MS Office / CRM tools)

Strong problem-solving and listening skills

Comfortable working in rotational or night shifts

HSC / Graduate in any discipline

Preferred Skills

Experience in voice / non-voice / international process

Multilingual communication is an added advantage

Customer-centric attitude with attention to detail

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹42,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Andheri (East), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹42,000 per month. This is a Full Time job and has 99 openings.