Customer Support Executive

Job Description

Designation: Tender Executive (Sales Coordinator)

Reporting to: National Sales Manager

Location: Mumbai-HO

Responsibilities

·         Identify relevant tender opportunities by searching various tender portals, websites etc.

·         Downloading tenders and thorough analysis of Technical and Commercial eligibility.

·         Prepare all the technical and commercial compliance and tender requisition and submit high-quality tender proposals.

·         Analyzing & Preparing technical & commercial Bid document in compliance with Tender specifications/ requirements.

·         Establish relationships with Internal teams, Principal companies & key customers in reference to sharing technical & commercial details.

·         Coordinate with sales, accounts and technical teams for competitive tender responses.

• Tracking & resolving open concerns & inquiries related to Tender

·         Preparing and creating various product Catalogue Publication at GeM Portal

·         Providing and creating Authorization Code to our various Principal companies

·         Ensure timely uploading & submission of tenders.

·         Timely & Effective usage of various Portals & internal software for Tender submission.

·         Dispatch and track of offline submitted tenders.

·         Analyze previous bid outcomes for continuous improvement and Tender Opening.

·         Implement strategies to enhance the competitiveness of tender submissions.

·         Creating Inquiries & submitting quotations for ensuring smooth sales coordination with the sales & service teams.

·         Vendor Registration & timely payment follow ups.

Educational Qualification

Bachelor’s Degree OR above

Working experience:

Have 3 to 4 years of working experience in procurement function in a health care/ Biotechnology/ Life Science Industry preferable

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.