Customer Support Executive

13,000 - 18,000 /month

Lucinehire Private Limited

Kalali, Vadodara

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Rotational Shift

Aadhar Card

Job Description

JOB DESCRIPTION:

Position Name: Customer Support Executive

Willingness to work in rotational shift

Eligibility Age Criteria: Age: 18 – 35 years

Job Types: Full-time, Fresher

Qualification:

Minimum 12th Pass / Diploma

or 10th +2 years of ITI

Computer Skills: Basic computer knowledge

Key Responsibilities:

Handle customer requests, queries, and complaints effectively through inbound calls.

Provide accurate information and support to customers in a professional manner.

Maintain customer satisfaction by ensuring timely resolution of issues.

Update call logs and maintain records in the system.

Shift Timings:

Female Candidates: (Day shift only) Any 9-hour shift in between 8:00 AM – 8:00 PM (including 1-hour break).

Male Candidates: Any 9-hour shift in between 12:00 PM – 12:00 AM (Midnight) (including 1-hour break).

Language Proficiency Requirement & Salary (CTC):

Hindi + Gujarati – On hand ₹13,000, Up to ₹15,500 CTC (Including PF & ESIC)

Marathi + Basic English – On hand ₹15,000, Up to ₹17,500 CTC (Including PF & ESIC)

English Proficiency – On hand ₹16,800, Up to ₹20,000 CTC (Including PF & ESIC)

Benefits:

Health insurance

Provident Fund

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalali, Vadodara.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Kalali, Vadodara.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.