Customer Support Executive

18,000 - 24,000 /month

Livpure Private Limited

Sector 20 Gurgaon, Gurgaon

1 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive
Company: Livpure (www.livpuresmart.com)
Location: Gurugram sector 20
Salary: Up to ₹28,000 CTC

About the Company:
Livpure is one of India’s leading brands in water purification and consumer appliances. The company is committed to providing innovative products and high-quality services that ensure safe drinking water and better lifestyle solutions for customers across the country.

Job Responsibilities:

· Handle customer queries, complaints, and service requests through calls, emails, or chat in a professional manner.

· Provide accurate information about Livpure products, services, installation, and service processes.

· Resolve customer issues effectively while ensuring a positive customer experience.

· Maintain detailed records of customer interactions, complaints, and resolutions in the CRM system.

· Coordinate with internal departments such as sales and service teams to ensure timely issue resolution.

· Follow up with customers to ensure their concerns are resolved and maintain high levels of customer satisfaction.

· Adhere to company guidelines, service standards, and quality parameters while handling customer interactions.

Eligibility Criteria:

· Graduate in any discipline.

· Minimum 6 months to 2 years of experience in customer support, customer service, or a similar role.

· Good verbal and written communication skills.

· Strong problem-solving skills and ability to handle customers professionally.

· Basic knowledge of computers and CRM tools.

· Ability to work in a fast-paced and customer-focused environment.

Salary & Benefits:

· Salary up to ₹28,000 CTC (based on experience and interview performance).

· Opportunity to work with a reputed and growing consumer brand.

· Supportive work environment with opportunities for career growth and learning.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 20 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 20 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹24,000 per month. This is a Full Time job and has 25 openings.