Customer Support Executive

16,000 - 25,000 /month*

Jones Recruitzo Private Limited

Lower Parel, Mumbai

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Healthcare

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Key Responsibilities – Customer Support Executive

Handle customer queries, complaints, and requests via phone, email, chat, or social media in a timely and professional manner.
Provide accurate information about products, services, policies, and processes.
Resolve customer issues efficiently while ensuring high levels of customer satisfaction.
Maintain detailed and accurate records of customer interactions in CRM systems.
Follow up with customers to ensure resolution and satisfaction.
Escalate complex or unresolved issues to the appropriate internal teams.
Coordinate with internal departments (sales, operations, logistics, technical teams) for faster resolution.
Meet individual and team performance targets, including response time and resolution rate.
Gather customer feedback and share insights to improve service quality.
Adhere to company policies, procedures, and service standards.

Interested candidates can reach out to this number 9364093730.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lower Parel, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Lower Parel, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 5 openings.