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Customer Care Executive

salary 20,000 - 25,000 /month
company-logo
job companyBad Brains Streetstyle Private Limited
job location Dadar, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Job description Greetings from BONKERS CORNER!! Positions - Customer Care Executive REQUIREMENT - ANY GRADUATE FRESHER & EXPERIENCE CAN APPLY OF THIS PROFILE Facilities - • 6 days working • Fixed Shift with Rotational week Off • English Role & Responsibilities • Respond promptly to customer inquiries via phone, email, chat, or social media platforms. • Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. • Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints. • Be adaptable and ready to switch between Voice and Chat processes based on workload and company needs. • Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible. • Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dadar, Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 5 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Dadar, Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Non-voice/Chat Process, Inbound, Outbound, email, Chat process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Drashti Chudasama

Interview Address

Dadar, Mumbai, Dadar, Mumbai
Posted 9 days ago
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