Customer Support Executive

Job Title: Customer Service Associate

Industry: Hospitality, Travel & Tourism
Shift: 8 Hours (Day / Evening / Night)

Job Description:

Customer Service Associate ka main role hai company ke customers ko unke sawaalon ka jawab dena, unki problems solve karna, aur products ya services ke baare mein madad dena. Candidate ko Hindi aur English dono mein baat karni aur samajhni aani chahiye.

Key Responsibilities:

• Phone, email, ya chat ke zariye customers se baat karna.

• Customer queries (sawaal) ko samajhna aur unka sahi jawab dena.

• Complaints ko politely aur professionally handle karna.

• Company ke products aur services ki basic jankari rakhna.

• Customer interactions aur feedback ka record maintain karna.

• Zarurat padne par team aur seniors ke saath milkar problems solve karna.

Shift Timings:

• 8-hour shift (e.g., 9 AM – 5 PM, 10 AM – 6 PM, ya night shift)

• Shift timing company ke requirement ke hisaab se flexible ho sakti hai.

Required Skills:

• Minimum 12th pass

• Hindi aur English dono mein samajhne aur bolne ki ability

• Strong communication skills (verbal aur written)

• Basic computer knowledge – MS Office, typing skills

• Patience aur problem-solving attitude

• Teamwork aur coordination skills

Qualifications:

• Minimum: 12th Pass

• Language: Hindi & English

• Experience: Customer Service experience preferred, but not mandatory

Work Environment:

• Office-based ya remote (company ke policy ke hisaab se)

• Daily tools: Phone, Email, Computer

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹21500 per month + Incentives that depends on your interview. It's a Full Time job in Bhavnagar.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jet Fly Airways Service Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Jet Fly Airways Service Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.