Customer Support Executive

25,000 - 35,000 /month

Home Bazaar Services Private Limited

Sector-3 Airoli, Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job description

Greetings from Homebazaar.com

Who are we?

Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an
immense history of successful client satisfaction. With 11+ years of expertise,
we analyze and cater to the client's requirements and have assisted thoroughly
in their property buying journey. With the support of 350+ Property experts, we
have been awarded Mumbai's best-winning property service company for the
Quarter 2022 -23. With these achievements under our wings, we also have
expanded to new horizons, we are currently operational in 9+ metro cities
across India.

For more details please visit our company website: www.homebazaar.com

What is our requirement?

Role: After Sales Specialis / Customer Services

Job Location: Vashi ( Navi Mumbai)

Experience: 2 year to 8 years

Weekly Off: 6 Days working (2nd & 4th Saturday Off)

Benefits : Yearly Increments

Roles & Responsibilities:

• Assesses calls to provide service immediately, be transferred, or require
follow-up for client resolution.
• Identifies customer needs by referring to case notes and examining each as
a specific case.
• Enhance overall customer experience by coordinating and following up with
internal and external customers.
• Provides customers with information that is specialized and communicated
in a warm empathetic manner.
• Gathers all necessary information to update the database.
• Escalates issues to senior levels, based on complaints or concerns.
• Explains company policies to customers.
• Performs other duties as assigned.

Desired Candidate Profile:
• Good communication skills.
• Good Exposure to Microsoft Excel is a must.
• Good experience in internal coordination within the team & other
required departments.
• Should have a positive attitude & should be confident to accept new
challenges.

Why Join Us?

• Excellent Inputs & Real Time Support given by management to achieve
realistic targets
• Pre-generated quality leads provided by the Homebazaar.com
• Professional development & career advancement opportunities within the
Homebazaar.com
• Young & Vibrant work Culture.
• Reimbursement of fixed travelling & actual mobile expenses.

What we give you?
• Fixed Salary + yearly Increment(Performance Based)

How to Apply?
• Kindly share your resume on thomas.shinde@homebazaar.com and for more
details contact on 8655897621.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-3 Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector-3 Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.