Customer Support Executive

18,000 - 40,000 /month

Hirekra Private Limited

Malad (West), Mumbai

0 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Job Description

BPO Hiring – Voice Process (Inbound & Outbound) | Malad, Mumbai

We are hiring for multiple openings in leading Domestic & International BPO voice processes across BFSI, Retail, and Customer Support domains.

Location: Malad, Mumbai (Work From Office)

Job Role

Customer Support Executive / Voice Process Executive / BPO Associate

Process Types Available

• Inbound Customer Service Process

• Outbound Sales / Lead Generation Process

• Retention & Customer Support Process

• Banking & Financial Services Support Process

Key Responsibilities

• Handle inbound and outbound customer calls

• Resolve customer queries and provide accurate support

• Explain products/services based on customer needs

• Maintain service quality and process compliance

• Work towards performance-based targets (where applicable)

Eligibility Criteria

• HSC / Graduate / Graduate Fresher (process-based eligibility)

• Minimum 6 months calling experience preferred for select processes

• Freshers can apply for entry-level roles

• Excellent communication skills in English (mandatory)

• Regional language skills required for specific roles (Tamil / Kannada / Bengali / Telugu)

• Comfortable working in a voice process environment

Work Details

• Shift: Day / Rotational shifts (process dependent)

• Week Off: Rotational or fixed Sunday (as per process)

• Work Mode: Work From Office (Mumbai)

• Working Days: As per process requirement

Salary Package

- CTC Range: ₹18,000 to ₹40,000 per month (based on process & experience)

- In-hand: ₹14,000 to ₹35,000 approx

- Incentives: Available for performance-based roles

Interview & Joining

• Multiple batch openings (April 2026)

• Quick selection process

• Immediate joining for suitable candidates

Skills Required

• Excellent communication skills

• Basic computer knowledge

• Customer handling ability

• Willingness to work in rotational shifts

Important Note

Final process allocation will be based on communication skills, experience, and interview performance.

How to Apply -

Interested candidates may share their updated resume on WhatsApp at 8587079103 or email it to (connect@hirekra.com). Applications can also be submitted through this platform (Job Hai)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Malad (West), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-6 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹40,000 per month. This is a Full Time job and has 50 openings.