Telecaller Inbound

18,000 - 75,000 /month*

Conviction Hr

Malad (West), Mumbai

₹25,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Conviction Hr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18000 - ₹87000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹18,000-₹75,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 99 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What does the role of Telecaller Inbound involve?
Ans : As a Telecaller Inbound, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Malad (West), Mumbai.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹18,000-₹75,000 per month. This is a Full Time job and has 99 openings.