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Customer Support Executive

salary 16,000 - 32,000 /month
company-logo
job companyHexaware Technologies Limited
job location Sector-2 Ghansoli, Navi Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF

Job Description

Hexaware Technologies is hiring for multiple Customer Service Voice Processes. If you have excellent communication skills and are looking to build your career in the BPO/Customer Service industry, this is a great opportunity!

Eligibility:

  • HSC / Graduate

  • Freshers & Experienced Candidates Eligible

  • Minimum 6 Months Experience required for certain processes

  • Excellent English Communication Skills

Salary:

  • Freshers: ₹16,000 - ₹23,000 per month

  • Experienced: Up to ₹32,000 per month

Job Responsibilities:

  • Handle inbound customer service calls

  • Resolve customer queries related to accounts, billing, services, and products

  • Deliver exceptional customer support and ensure customer satisfaction

  • Escalate complex concerns when required

  • Maintain quality and compliance standards

Work Schedule:

  • 5 Days Working

  • 2 Rotational Week Offs / Fixed Saturday-Sunday Offs (Process Dependent)

  • Rotational Shifts / International Shifts (Any 9 to 9.5 Hours)

Work Mode:

  • Work From Office

  • Location: Ghansoli, Navi Mumbai

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-2 Ghansoli, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Sector-2 Ghansoli, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹16,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

International Calling, communication, Fluent English

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 32000

Contact Person

Akanksha Chouksey
Posted 7 hours ago
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