Customer Support Executive

15,000 - 18,000 /month

Hexaware Technologies Limited

Ghansoli, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

70 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

    • Manage calls with professionalism and efficiency.
    • Troubleshoot and resolve issues quickly, following procedures and escalating when needed.
    • Ensure clear, empathetic communication, making customers feel supported.
    • Provide exceptional service via voice calls, promptly addressing inquiries and issues.
    • Maintain accurate records of customer interactions and transactions.
    • Follow communication procedures, guidelines, and policies.
    • Identify and assess customers' needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Hexaware Technologies Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 70 Customer Support Executive at Hexaware Technologies Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

Salary

₹ 15000 - ₹ 18000

English Proficiency

Contact Person

Juili Dhule

Interview Address

Telephonic Interview

Posted 9 hours ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Customer Support Executive