Customer Support Executive

13,000 - 14,600 /month

Globiva

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

ఇంటి నుండి పని

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Customer Support Executive to join our team at GLOBIVA. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13,000 - ₹14,600 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹14,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,500 per month. This is a Full Time job and has 99 openings.