Customer Care Officer

12,000 - 23,000 /month*

Kotak Mahindra Life Insurance Company Limited

Central Avenue, Kolkata

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at Kotak Mahindra Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 23,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹23,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Central Avenue, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Officer job is located in Central Avenue, Kolkata.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹12,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.